support_agent Corporate Contact Center

Get in Touch

As Saray Halı Cleaning, we provide fast responses, accurate planning, and transparent information for your individual and corporate requests. You can reach us by phone, WhatsApp, or the form.

schedule Working Hours

Monday - Saturday: 09:00 - 17:00

map Service Area

Service is provided in Marmaris center, 15+ surrounding regions, and all corporate facility locations.

Corporate Request Form

Submit a Service Request

If you leave the details below, our team will contact you as soon as possible.

I consent to my personal data being used to process my request and contact me.

mail

Corporate Email

Write to us for operational and corporate requests.

mail info@sarayhalı.com

map Map

Address Information

Marmaris, Mugla, Turkiye

Corporate Support

On weekdays and Saturdays, we provide planned field service support for homes, offices, hotels, apart hotels, villas, and commercial businesses.

Information

Frequently Asked Questions

We have compiled the questions we are most often asked about service process, delivery, pricing, and corporate planning.

Total Questions

10

Quick Reply

Same Day

Question 1

When will I get a response after submitting a service request?

Depending on request volume, we respond the same day. After a preliminary review, we clearly share the suitable appointment window with you.

Question 2

Which areas do you serve?

We provide planned field service in Marmaris center and surrounding areas. For distant locations, we arrange special scheduling based on team planning.

Question 3

How is pricing determined?

Pricing is based on service type, m², item quantity, and location details. A quick preliminary quote is shared via phone or WhatsApp.

Question 4

Is there a regular service plan for corporate businesses?

Yes. We create periodic service schedules for hotels, apart hotels, villas, and commercial businesses, and maintain operations with regular reporting.

Question 5

How does the delivery and information process work?

You are informed at every stage of the service; pre-service approval, process tracking, and delivery planning are shared transparently.

Question 6

Are carpets and zebra blinds picked up from the address?

Yes, we pick up your items from the address with appropriate planning. Pickup and return dates are confirmed at the start of the process.

Question 7

Can I get support for urgent cleaning requests?

Urgent requests are prioritized based on operational load. If a team is available, they can be included in the same day field plan.

Question 8

What payment options are available?

You can pay by cash or card. For corporate clients, invoiced service is also available for periodic work.

Question 9

How should I prepare before the service?

Please vacuum and roll up your carpet; for sofa cleaning, clear the area and move items to a safe place.

Question 10

Which channel is fastest for booking an appointment?

For the fastest response, you can use our phone line. Alternatively, you can contact us through WhatsApp or the contact form.